Car Parts Motors is one of the leading online car and truck parts and accessories stores. We have a complete selection of high-quality parts for a wide range of vehicle makes and models – offered at the lowest prices. We also take the lead when it comes to hassle-free online shopping with customer service availability 24 hours a day, seven days a week.
Large Inventory of Parts
We at Car Parts Motors have an inventory of more than one million parts and accessories for different vehicles. These are available in stock in our warehouses, which are strategically located across Europe. All parts are ready to ship straight from the warehouse right to your garage, so you don’t have to wait long after you place your order.
Low Prices on All Parts
Because we conduct our business online and because we ship direct from our warehouses, we don’t have to charge you for expenses on office maintenance and store personnel. This way, we pass the savings on to you. Our rates are among the lowest online, so much so that we’re confident enough to offer a low price guarantee on all our products. If you find a similar product that’s priced lower than what we offer, we will match or beat that price.
Convenient and Secure Shopping
We at Car Parts Motors try our very best to make your shopping experience hassle-free and convenient. We have a Part Finder section that will help you find just the right parts for your vehicle. All you have to do is select your vehicle year, make, model, sub model, and engine from the given checklist to find a selection of parts and accessories specifically designed for your ride. We also provide you with an option to shop by part with our part categories or to shop by simply typing in the part name or SKU number on the search box. So, you have full control as you do your shopping. Plus, once the results are in, you can sort them easily according to categories like best match and price (lowest to highest and vice versa).
If you need any help, we have a toll-free number that you can call as well as a live chat feature that will allow you to talk to sales agents who will address all your inquiries.
We also guarantee the security of our site, so you can be sure that all the information that you enter will never be accessed by other people. All information that we ask are simply for the purpose of ensuring that we process and ship your order as fast and as smoothly as possible.
Excellent Customer Service
Car Parts Motors has been in the business for many years now, so we know how to give you the most reliable products and the greatest deals. The people behind the business are experts in the field. This expertise, combined with our desire to give you only the best, is our customer satisfaction guaranteed from website browsing, to order placing, and finally to shipping.
Whatever your needed auto parts and accessories are, we’re here to help you!
What is your Low Price Guarantee?
We at Car Parts Motors believe that high-quality parts don’t have to cost much, so we offer our parts at the lowest prices. We guarantee that our products are the lowest that you’ll find online. When you compare our products to parts offered by other sites, you’ll see the difference!
In fact, if you find a part from another store that’s cheaper than what we offer, we’ll beat or match that price! Just fill out our guarantee form and we’ll get back to you with the new quote and instructions on how you can avail of it.
Before we do so, however, we just have a few requirements:
- The part MUST be made by the same manufacturer.
- The part MUST have the same manufacturer part number.
- The part MUST be in stock, brand new, and available to ship.
- The part MUST be advertised at the price you want matched.
- Shipping cost and handling fees MUST be included in the final total cost of the price match.
We try our best to match every product as much as we can, but we reserve the right not to match a product given certain conditions.
How can I view my order status?
You can view your order through an order number. Upon placing your order, you will be given a username and password that you can use to check your order via the order number. You can find this number when you open your account and check your order details.
If you can’t find the order number, you can call us at +1(415) 877-1663 anytime. Just provide us with the date of your order and your full name (the name in the billing section, not the one in the ship to section) so that we can retrieve the number.
Will I receive notification when my order ships?
Yes. Upon shipping out of your package, we will send the tracking number to your email so that you can track your order.
What are my payment options?
CarPartsMotor.com offers a wide range of payment options to make your shopping more convenient.
We accept payment via all major credit cards: Visa, MasterCard, American Express, and Discovery.
We also accept check, money order, or wire transfer (electronic debit), although these payment methods can cause delay in the processing of your order.
Alternate payment options:
We also accept payment via PayPal, Amazon Payments, and Visa Checkout.
How much is sales tax?
Sales tax will be collected from customers who live in a state where carpartsmotor.com has warehouses and facilities—this is required by law.
The amount of sales tax depends on the rates in your respective state and district.
Placing an Order
Can I change or cancel an order?
Right after the placement and confirmation of your order, it is automatically processed and forwarded to the warehouse electronically. Therefore, cancelling an order will not give the guarantee that the order will be cancelled. If you need to cancel an order, kindly do so (1) within 24 hours if the order is not shipped yet and (2) before your receipt of the Invoice-Payment voucher that will be sent to your email. You can call us at +1(415) 877-1663.
Remember: orders placed from Friday 5PM EST-Monday 9AM EST cannot be cancelled because they are already being processed over the weekend for shipping.
When it comes to changing your order, you can get in touch with us (via our toll-free number, live chat, or email) so that we can process your request.
When will I be billed?
We will only bill you once your order ships. This will take approximately 24 hours within the shipping of the item. You will be notified of this via a shipping confirmation email.
If you’re using a “Bank Debit” card, a certain percentage of the cash fund corresponding to the amount of your order will be on “hold” until order is shipped. After shipping and billing, that will drop off.
Do you have a catalog with all of your parts available?
No, we do not have a printed catalog that lists all our offered parts. But, you can find everything that you need when you check our selection online. You don’t have to scan page by page because you will find all parts compatible with your vehicle in just a few mouse clicks.
How do I place an order on CarPartsMotor.com?
Placing your order is easy and convenient. Once you have found and selected your part from the online catalog, you just have to add it to your shopping cart and then proceed to checkout. Then, fill up the form with the needed information for billing, shipping, and payment, and then place the order.
If you have an account in the site, your shopping will be even faster because all the needed information is already available, saved from your previous transactions. So, there’s no need to start from scratch.
For more information on navigating the site, please go to our How To Shop at CarPartsMotor.com page.
How private and secure is my information?
Very private. Very secure.
CarPartsMotor.com is tested regularly and is certified secure by Let’s Encrypt, a leading online security software company. You’ll find the Let’s Encrypt badge on the home page, and you can check out the certification on the site by simply clicking on the badge.
We also encrypt all information sent across the internet via the Secure Socket Layer technology to ensure its security.
For more information, you can click on our Privacy Page.
Return and Cancellation Policy
You may cancel your order at any time prior to receiving an order confirmation. However, once an order has been confirmed, it is immediately processed for shipping. Therefore, no orders can be cancelled after receiving an electronic order acceptance.
In addition, all orders placed between Friday after 5PM EST to Monday 9AM EST cannot be canceled, as they are processed over the weekend for shipment.
We will only accept authorized returns within 30 calendar days of the date the product was received by the buyer or original recipient unless otherwise specified at the time of purchase.
All authorized returns must be unused and in their original condition, include all items and components that were included in the original package and cannot be disassembled, mounted, or damaged due to incorrect installation or user error. We are not responsible for labor expenses, towing expenses, additional repair expenses or rental car expenses caused by the use of wrong or defective parts during installation.
If your shipment arrived with a damaged or incorrect item, please repackage the item(s) in the original shipping container and refer to our Return Procedure.
Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We must be contacted immediately if you receive missing, damaged or incorrect parts to prevent you from being charged freight on both receipt and return. We are not responsible for missing, damaged, or incorrect parts after 30 days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all such claims must be processed through the shipping company.
NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURNS. THE FOLLOWING PARTS ARE NOT RETURNABLE: Service Manuals (unless they are sealed and in their original condition), CD-ROMS, Special-order products, and Custom-made products cannot be returned for any reason. Batteries with acid, painted parts, modified parts, and electrical parts are not returnable if they have been plugged in or unsealed for any reason.
In order to obtain a Return Merchandise Authorization (RMA) Number, complete an online RMA form or call the Returns Desk.
- 1. File online – Provide your order number, name, email address, phone number and the part number you wish to return, along with an explanation as to why the part is being returned. If you do not have your order number (or P.O#), please indicate when your order was purchased and the full name you used upon ordering.
- 2. Call us – Call the Returns Desk at +1(415) 877-1663.
- 3. Use the Pre-Paid Shipping Label – For certain of our transactions, we may have included a return shipping label as part of your invoice. If there is a shipping label included on the back of your invoice you can peel it off and use it to return your product. Please take a moment to fill out the reason for your return and place it in the box you are returning to us.
All returns must be packaged securely. Please make sure to check if there are any special packaging instructions to ensure that no shipping damage occurs. We cannot be responsible for damaged returns resulting from inadequate packaging.
RMA Number(s) together with the return shipping instructions will be sent through email immediately after receipt of the fully completed form. An RMA number is required to track and process your return.
Return freight charges are not reimbursable unless the return is due to a manufacturer’s defect or a direct result of an error on our part.
Refunds normally process and credit within 2-3 business days of the warehouse receiving your part. Once the return has been processed, the refund will be credited to the payment method you used to buy the merchandise. You will receive a “credit approved” email the day you are credited. If the purchase was made through a debit or credit card, it may take an additional 1-7 business days for your financial institution to reflect the credit back onto your account.
Some products have a core charge associated with them. A core is some portion of a part that can be recycled or reused by its manufacturer. Doing this saves the manufacturer money and helps our environment. For this reason a product with a core has an additional charge associated with it. If the old part is returned in reusable condition (either to one of our stores or shipped back to our online store), simply mail the core back to us along with your original receipt within sixty (60) days of the delivery date and your core refund will be issued! Core returns need to be for the exact part purchased and cannot be damaged. Fluids must be drained. The customer will be responsible for the cost of shipping the core back to us. Please call our Returns Desk at +1(415) 877-1663 for instructions on returning your core.
Which carriers do you use for shipping?
Most of our parts are shipped via Federal Express, UPS, and AGS. Meanwhile, engines are shipped via R & L trucking. There are also instances when our distributor partners may use other carriers.
Is there a faster way to get my parts?
You have the option to have your ordered part shipped through overnight or 2-day shipping, with additional charges. This option is available for most small and medium-sized packages, excluding orders for performance parts.
When availing of any of these options, your order must be received before 1:00 PM Eastern Time (10:00 AM Pacific Time) Mondays to Fridays. There is no overnight or 2-day delivery on Saturdays, Sundays, and holidays. In case you place your order on the said days, the shipping cycle will start on the next available business day.
Airfreight carriers reserve the right to extend delivery time by 24 hours when delivering to residential addresses. This is beyond our control and airfreight charges will not be refunded.
How long will it take to get my order?
Items with 24-hour availability can be shipped in 5-12 business days from the date of your order (1-2 days processing, 3-10 days shipping). Shipping time may vary according to the location of the delivery, and the size of the package (shipping of larger parts via truck freight usually takes longer).
If you need your part sooner, you can opt to go for overnight or 2-day shipping, with an additional charge.
When you reach the check-out page during your shopping, youâll see options of the available shipping means, with their corresponding rate. You can select your preferred shipping option from these.
What are your shipping rates?
Our shipping rates differ according to the means of shipping used and to the dimensions of the package box. You can check out our Shipping Page for more details.
How do I get shipping information?
As soon as your ordered part is shipped out, we will send you an email containing the tracking number. You can use this number to track your order.
U.S. Car Parts Motors Network, Inc.
aleja Wyścigowa 91,
E-mail: [email protected]
Privacy of Children
WE DO NOT PUBLISH CONTENT THAT IS TARGETED TO CHILDREN. IF YOU ARE UNDER THIRTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THE SITES FOR ANY REASON.
If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. We strongly recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe internet use practices.
Information Collected and “Cookies”
When you visit our Sites, we automatically receive and store any information you enter on our Sites. For example, you provide information when you: search for a product; place an order; place an item in your shopping cart; browse our Sites; provide information in your account; communicate with us by phone, chat, or e-mail; complete a questionnaire; or engage in other interactions with us. As a result of those actions, you might supply us with such information as your: name, address, e-mail address, phone numbers, financial information (such as credit card or similar payment information), transactional information (based on your activities on the Sites and content you generate or that relates to your account), shipping information, billing information (and other information you provide to purchase or ship an item), community discussions, chats, dispute resolution, correspondence through the Sites, and correspondence sent to us. We use this information directly or indirectly through our business partners to market products to you on the Sites and through e-mail, do internal research on your interests, and to help us better understand and serve you.
Whenever you interact with us and our Sites, we collect, store, and analyze some data about you, which may include the full Uniform Resource Locator (URL) click stream to, through and from our Sites, including date and time; cookie number; products you viewed or searched for or placed in your shopping cart; and the phone number you used to call our 800 number. Your IP address is used for internal use only and helps us diagnose problems with our server and administer our Sites. We also automatically track certain information about your activities on our Sites. These may include: browser type and version, operating system and platform, statistics on page views, traffic to and from the Sites, ad data, standard web log information, and purchase history. We use this information to market products to you on the Sites and through e-mail, do internal research on your interests, and to help us better understand and serve you. If you are a registered Site customer or if you make a purchase on our Sites, we link this automatically-collected data to your personally identifiable information. We may collect and measure session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
When you purchase products from us you are required to provide us with your email address. We use your email address to keep you updated on the status of your order. We use this to send you your order confirmation, tracking numbers and other pertinent information about your order such as notifications on shipping delays. You will also receive product updates, recommendations, special announcements as well as email-only discounts from our Sites . You can always stop these emails by clicking on the unsubscribe link found on every email we send you or by emailing us at [email protected]. We respect your privacy and will never rent or sell your email address other marketers.
We might also receive information about you from other sources and add it to our account information. Examples of these include: social media pages (i.e. Facebook); updated delivery and address information from our carriers or other third parties (which we use to correct our records and deliver your next purchase or communication more easily); page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information including paid listings. Supplemental information received from third parties may also include credit history information from credit bureaus and third-party credit card fraud detection services, which we use to help prevent and detect fraud. Also, if the information you provide cannot be verified, we may ask you to send us additional information (such as your driver’s license, credit card statement, and/or a recent utility bill or other information confirming your address), or to answer additional questions online to help verify your information.
Third Party Advertisers. We use third-party advertising companies to serve ads on our behalf. These companies may use a cookie or an action tag to track your response to their advertisement and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their advertisements. We have no access to or control over these cookies. By using these action tags we do not gain access to any of your information collected by these advertisers nor do we share any of your personally identifiable information such as your name, telephone number or address with these companies unless we or the advertiser otherwise notify you. Please click here in order to learn more about the information collection practices of some of the third-party advertising companies we may use. Please click here in order to learn more about the “opt-out” procedures of some of the third-party advertising companies we may use.
We are part of the Google AdWords Remarketing program. Google Remarketing may assign a cookie to track visitors coming and leaving pages or areas of a website. This information is then used to generate Remarketing Lists of visitors that left the Sites from that particular area or page and may be used to tailor and serve ad content on the Google Display Network that target these groups of users.
Use of Information
Service Providers. We may also make certain personal information about you available to companies that perform work for us to provide products and services to you on our behalf. These companies may help us process information, fulfill customer orders, deliver products to you, manage and enhance customer data, or provide customer service. In such situation these companies are prohibited from using your personal information for any unauthorized purposes and are also obligated to protect your information in accordance with our policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, or access certain services, offers, and content on our web site. For example, as a part of the normal process of completing your purchase, we may provide your personal data to a third party payment processor, depending on your chosen method of payment. We also share information with third parties such as the EUROPE. Postal Service, Federal Express, and United Parcel Service to ship products and ensure product delivery.
Marketing and Analytics. We may share your personal information with third parties who may use the information we share to provide, or help other companies provide, offers to you, to market products, services or opportunities to you, and to perform data analytics regarding your use of our services and products. Companies that we share information with may use the information we provide to them, often in combination with their existing information, to provide you with more relevant advertising from us and improve our website experience. You may opt out of receiving personalized advertisements from advertising companies that are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting http://www.networkadvertising.org/choices and http://www.aboutads.info/choices.
Sweepstakes, Contests and Surveys. From time-to-time we may provide you the opportunity to participate in sweepstakes, contests or surveys on our Sites. If you participate, we will request certain personally identifiable information from you. Participation in sweepstakes, contests or surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. By entering a sweepstakes or contest, you will be agreeing to the official rules governing the sweepstakes or contest and we may post on our Sites the names of the sweepstakes or contest winners.
Aggregate Data. We may use aggregate, non-personally identifying information to improve our services to you. For instance, we will use this non-identifying and aggregate information to better design our Sites. We may also share this information with third parties, including advertisers for marketing and promotional purposes. However, in these instances we do not disclose anything that could be used to identify you. We do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described herein without providing you an opportunity to opt-out of such operations.
Compliance with Law and Fraud Protection. We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including to credit agencies, collection agencies, merchant database agencies, or law enforcement; for litigation purposes; to satisfy laws or regulations, such as the Electronic Communications Privacy Act, the Child Online Privacy Act; or pursuant to governmental requests for such information. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or as otherwise required by law. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies or procedures. Finally we may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
We use Secure Socket Layer (SSL) or TLS technology, which is supported by the vast majority of modern Internet browsers. These work best when you are using the latest encryption version of Internet browsers. SSL and TLS technology represents the highest level of security available on the Internet. It automatically encrypts information traveling over the Internet, verifies the identity of the transacting servers through certificates and digital signatures, and confirms that the integrity of message content is maintained throughout transmission.
Our minimum requirement is SHA-256 bit SSL transaction encryption for Internet browsers. Please refer to your browser’s documentation for information on its security features. We transmit the encrypted credit card number to the appropriate end payment processor during order processing, but we reveal only the last four digits of your credit card numbers when confirming an order in compliance with Payment Card Industry Data Security Standard.
Credit Card Security
Our servers use Secure Sockets Layer (SSL), an encryption technology that works all industry standard browsers. This ensures that only we can read your personal information. Credit card numbers are further encrypted using Public Keys and Private Key algorithms when transmitting via SSL providing extra layer of protection onto of SSL. We reveal only the last four digits of your credit card numbers when confirming an order. We will, however, transmit the entire credit card number to the appropriate end payment processor during order processing using current PCI requirements for Transport-level encryption.
We have also obtained a digital certificate from Comodo Group, Inc, a leading provider of Internet trust services. When you enter a secured portion of our Sites, an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying Site-security information will appear. This certificate guarantees that your personal information is being transmitted in a secure (encrypted) form to our Web server, not to an unknown or unauthorized server.
Our Sites are regularly tested and certified to pass industry-leading third party security assessment services testing. This industry-standard third party security assessment services testing helps protect you from identity theft and credit card fraud.
Ultimately, your personal information is protected by the password you created when you registered for an account at our Sites on the “Log-In / Quick Checkout” page. Please keep this password confidential. None of our representatives will ever ask you for your password. The confidentiality of your password is yours to protect.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.